Service boundaries

Service Rules

We keep the service narrow on purpose: buyer-side evidence review and practical reality checks before payment or approval.

What we are

Buyer-side only
No supplier commission
Practical evidence review before payment
Short written findings and next steps

What we are not

No delivery guarantee
No formal certification
No legal, tax, customs, or compliance advice
No payment handling on behalf of clients
No guarantee that a supplier is safe

Refund boundary

Refunds are only available before work begins. Once review work has started, payment is not refundable.

Inspection boundary

For formal inspection, certification, lab testing, or factory audits, buyers should use qualified inspection companies such as SGS, QIMA, Bureau Veritas, or Intertek.